In compliance with Gov. Andrew Cuomo’s executive order of March 20, 2020 and as updated March 29, Riverbay Corporation is currently closed, except for emergencies. All scheduled events are cancelled until further notice. Our management is working diligently to continue to provide essential services to shareholders. For maintenance emergencies, contact the Riverbay Call Center, (718) 320-3300, select option 2. Please be brief since we have limited operators. For Public Safety emergencies, call 911 and the Co-op City Public Safety Department, (718) 671-3050.
While our onsite workforce is limited, most other employees continue to work remotely. To contact a Riverbay administrative department, call the main number, (718) 320-3300, and follow the prompts to be connected or to leave a message and your call will be returned as soon as possible.
We thank all shareholders for your patience and cooperation as we weather the COVID-19 pandemic and ask that you continue to be considerate of our essential workers – only call for emergency service and continue to observe social distancing.
Our highest priority remains everyone’s health and safety. Riverbay advises residents to abide by COVID-19 guidance from trusted health & government entities.
For information/updates on COVID-19, you may visit:
Tune in to the Riverbay Crawler (channel 12 on MATV and channel 591 on Altice Optimum) for updates and other related information. Also read and follow the Co-op City Times and sign up for Phone Tree notifications for service updates.
Stay informed. Stay safe.
For announced service updates click the link below